Problem Description:
If you purchase a McAfee Product in at a retail store such as Staples, Walmart, Dixons, Best Buy you will most likely have a card and not a box with a CD in it. This retail card need to be redeemed to download and install and activate your McAfee subscription.
Affected Products:
McAfee AntiVirus Plus, McAfee Internet Security, McAfee Total Protection, McAfee All Access, McAfee Family Protection, McAfee Live Safe
Cause of the Problem:
  • Not Applicable
Instructions for Activating McAfee Retail Card:
Step 1 : Open McAfee Retail card activation or redemption page
  1. McAfee has a common page for activating or redeeming your retail product purchase.
  2. The website address is
  3. But this page address sometimes is changed.
  4. So do a Google or a Bing search for “redeem McAfee retail card” to find the correct page.
Step 2 : Select the right country and product, and enter Product pin
  1. On the Retail Card activation page, select your location and the product purchased.
  2. Enter the pin number from the retail card that you purchased.
  3. You will have to scratch the back of the card to reveal the Pin Number.
Step 3 : Create a McAfee account or login into your existing McAfee account.
  1. McAfee account allows McAfee to keep track of all the different software licenses that you have purchased and installed.
  2. When you move your McAfee protection from one computer to another, or want to disable McAfee auto-renewal this account is important.
  3. McAfee installation requires you to create this account. You need to visit to create this account.
Step 4 : Download the software by clicking and install it
  1. Download the McAfee application by clicking on the download link.
  2. Run the installation program or the setup program.
  3. Complete the install – best not to select “custom installation option”.
  4. And now you are good to go.
If above steps did not help fix your problem, you need assistance from a certified technician. Please call Roflon at 1 800-378-0714