Service Agreement

For subscription-based plans; a full refund will be provided if Roflon LLC is not able to determine even a solitary issue for you within the initial period of 30 days of the subscription. On the off chance that there are at least one settled issues, the charges for the subscription service won’t be refundable. Despite this Roflon LLC may, at its sole concern and on a case by case basis, agree to a refund of subscription fees after deducting charges for servicing which were provided to the Customer within the first 30 days. Moreover, if the customer decides to cancel their subscription after the first 30 days, Roflon LLC will deduct the cost of all services provided, which includes all the technical support based upon the customer’s subscription plan (1, 2, or 3-year plan). Software installations are non-refundable.

For incident based plans, you will be eligible for refund when any of the following criteria are met:

  • You have every one of the essentials which were required to determine the issue and issue was not settled till the time account was active.
  • The issue is out of extension for the particular plan of 30 days have not passed after the issue was last worked upon by a Roflon LLC technician.

Administrations against any Plan Order will be accessible once you have made payment for Services according to the requirements of the corresponding Plan Order. All payments against the plan orders will be collected by Roflon LLC. Roflon LLC has no obligation to render Services under any Service Plan if the payments under any Plan Order have not been made. You should understand that certain Service Plans are fee including, but not limited to “Service Fee” and/or “Activation Fee” payable either on an yearly basis (“Annual Payment Plan”) or on a monthly basis (“Recurring Payment Plan”).

Subject to the applicable Term Plan, all payments under the Annual Plan shall be made at the time of commencement of the subscription plan. For payments under the Recurring Payment Plan, apart from the monthly installments of the Service Fee, payable over a one (1) year payment term, you shall be charged an additional non-refundable Activation Fee at the time of registration, as specified in the Plan Order. The charges (including Activation Fee) will not be refunded in case of cancellation of the Service Plan unless otherwise stated in the Plan Order. All charge under this condition or an important Plan Order is payable at the time of commencement of the Service Plan. When you are purchasing a Service, you also agree to a specific price and plan, where such plan may be for a term of one, two or three years (“Term Plan”). All terms of Service Fee or potentially some other expense payable under any method of installment for a Subscription will be put forward in the appropriate Plan Order. Similarly, some plans also may offer a discount on the Service if you sign up for other Roflon LLC services (“Bundle Discount”). You agree to maintain your Service and the bundled services for the applicable term. If you signed up for a Term Plan or a Bundle Discount, the price available with those plans is valid until one of the following occurs:

(1) The Term Plan expires.

(2) You drop one of the Roflon LLC services you were required to purchase to receive the special price as notified to Roflon LLC.

(3) You terminate the agreement/Service Plan before the expiry of the relevant term.

Disclaimer: Roflon LLC is not liable for any issues that may emerge if said client permits another organization or individual (neither of which are partnered with Roflon LLC) to deal with their PC in any way. This activity invalidates the demand for a refund. Roflon LLC is an independently owned and operated company, we are not affiliated with Watchdog, we are however an authorized reseller or Watchdog and Malwarebytes.

Hold Harmless Agreement

THIS HOLD HARMLESS AGREEMENT (the “Agreement”) is made as of Today between me and Roflon LLC as the entity receiving indemnity (hereinafter referred to as the “Indemnity”), located at 8448 W Union Ave #4
Littleton, CO 80123 USA.Furthermore, I as the individual or entity bound to provide and/or protect the Indemnity (hereinafter referred to as the “Indemnity”), located at mentioned address and at times the Indemnitee or Indemnitor may be referred to as the “Party” or may be collectively referred to as the “Parties.” WHEREAS, the Indemnitor desires and wishes to hold harmless and indemnify the Indemnity and its successors and assigns from any and all liabilities, losses, claims, judgments, suits, fines, penalties, demands or expenses, including, but not limited to, all reasonable costs for defense and investigation thereof (including but not limited to attorney’s fees, court costs and expert fees) claimed by anyone by reason of injury or damage to persons or property sustained in or around ONLINE SUPPORT as a proximate result of the acts or omissions of the Indemnitee, its agents, successors and assigns or arising out of the operation or actions of the Indemnitee upon or about ONLINE SUPPORT, except when such liability may result from the sole negligence of the Indemnitee, its officers, directors, agents, servants, and/or employees; provided however, that upon the filing of any claim with the Indemnitor for damages arising out of incidents for which the Indemnitee herein agrees to hold Indemnitor harmless, then and in that event the Indemnitor shall notify Indemnitee of such claim and Indemnitee shall have the right to settle, compromise, and/or defend the same


Each party signing this Agreement represents and warrants that they are appropriately approved and has the legal capacity to execute and convey this Agreement. Each party speaks to and warrants to the next that the execution and conveyance of the Agreement and the execution of such parties commitments hereunder have been appropriately approved and that the Agreement is valid and legal agreement binding on such party and enforceable in accordance enforceable as per its terms.


This Agreement might be supplemented, changed, as well as modified only by and through the mutual understanding of all the parties. No supplement or adjustment of this Agreement will be binding unless done as such in writing and signed by all parties to this Agreement.


This is the entire agreement between the previously mentioned parties. It replaces and supersedes all oral understandings between the parties, and also an earlier writing.


If any event, any arrangement or potentially limitation is found by a court of skillful jurisdiction to be unenforceable, such arrangement will be modified, rewritten or interpreted to incorporate as much of its scope and nature as will render it enforceable. In the occasion it can’t be so modified, rewritten or interpreted to be enforceable in any regard, it won’t be given impact, and the rest of the Agreement will be authorized and such arrangement will be excluded. If any court establishes that any of the agreements, arrangements or confinements be intemperate in length or scope or to be irrational or unenforceable under the laws of that state, it is the intentions of the parties involved that such limitation might be changed or altered by the court to render it enforceable to the most extreme degree allowed by the laws of that state.


The validity, development, and execution of this Agreement will be represented and constructed as per the laws of Maine applicable to contracts made and to be entirely performed inside such state, without offering impact to any type of conflict of law arrangements thereof. The Federal and State courts situated in Maine will have sole and selective ward over any question emerging under the terms of this Agreement.


This Agreement is to be interpreted in accordance with the present laws of the State of Maine. If any dispute will emerge under or in connection with the agreement or identified with any matter which is the subject of the agreement will be liable to the exclusive jurisdiction of the state and/or government courts situated in Maine.